Does your item not fit or is it not what you expected? Don’t worry, you can always return your order within 30 days. Follow this step-by-step guide to return your item.
Step 1: Package the item exactly as you received it, with the original packaging.
Step 2: Go to https://www.dhl.com/nl-nl/home/boek-online.html and purchase a shipping label with the following information:
Kian Schouten, KM Ecom
3705BL, Zeist
Bilderdijklaan, 23
humbleclubclo@gmail.com
Step 3: Print the label you received from DHL and attach it to the package. If you don’t have a printer, follow the instructions DHL provides in this case.
Step 4: Drop off your package at a DHL drop-off point, and once we receive the package, we will refund the full purchase amount to your account. Haven't received anything after 7 days? Contact us!
Important conditions:
- It is only possible to return an item within 30 days from the moment of delivery. After this period, no refund will be issued.
- Any shipping costs are the responsibility of the customer and will not be refunded.
- The return must be carried out exactly as outlined in this step-by-step guide; otherwise, no refund will be issued. If you're unsure about anything, feel free to contact us!
- If DHL is not eligible in your country choose for another shipping service like Mondeal relay